Terms & Conditions
Terms of website use
These terms and conditions govern the sale of products to you by Premier CBD. Completion of a transaction (via, web, phone or letter) with premier CBD by you constitutes an agreement to these Terms and Conditions.
When you place an order to purchase a product from us, you will be sent an e-mail by premiere-CBD.co.uk on our behalf confirming receipt of your order and setting out the details of your order.
Returns and cancellation Policy.
PLEASE NOTE: Premier CBD only offer a warranty on faulty products for up to 30 days.
Please check all goods when you receive them as the warranty will run from the date of your receipt.
You will have 30 days from the date of receipt to contact Premier CBD and return the order to us.
The following procedure must be followed in order to carry out a warranty claim
- Email Sales@premier-cbd.co.uk informing us of the Order ID (or your full name) and a reference to the item in question.
- Premier CBD will then mail you back confirming we have received confirmation of faulty goods. Please note that failure to do this can result in a delay in processing any warranty items.
- Once the goods are received Premier CBD will test and inform you of the findings.
- If the goods are found to be faulty then we will immediately ship out replacement items or issue a refund.
- Please allow 5 working days for accurate testing and a response.
- We do not offer refund or replacement on any E-liquids or creams due to non preference of taste/smell which have been opened due to Health and Hygiene reasons, if you wish to return an unopened bottle for exchange you will be responsible for the cost of the return postage back to us and for those posted back to you.
If you do not wish to wait for the warranty procedure to be carried out you may make an additional purchase for the replacement item. If the original item was found to be faulty after testing then a full refund will be issued.
The warranty will be void if the returned goods have not been suitably maintained or kept clean and in good working order.
Reliance On Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss or illness which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information about us
www.premiere-cbd.co.uk is a site operated by Premier E-Cigs (“We”); we are a company in England based in Mansfield. Our Company address is Unit 5 Acorn way, Mansfield, Nottinghamshire. NG18 3HD. Telephone: 01623 436738.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licenceors.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
- loss of life
For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
If you have any concerns about material which appears on our site, please contact Sales@premier-cbd.co.uk Thank you for visiting our site.